Customer Support Specialist

4 semanas atrás


São Paulo, São Paulo, Brasil Enghouse Tempo inteiro

About the Role

We are seeking a skilled Customer Support Specialist to join our team at Enghouse Networks. As a leading company in the telecom industry, we are strengthening our support team to provide exceptional service to our customers.

About the Company

Enghouse Systems Limited is a global provider of enterprise software solutions serving various vertical markets. Our innovative solutions help businesses succeed in today's fast-paced environment.

Key Responsibilities

  1. Provide timely and effective support to customers via various communication channels.
  2. Analyze and resolve technical issues in a professional and courteous manner.
  3. Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction.

Requirements

To be successful in this role, you will need:

  • Excellent communication and problem-solving skills.
  • Strong analytical and technical skills.
  • A customer-centric approach to support.

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