Senior Partnership Builder

1 semana atrás

São Paulo, São Paulo, Brasil beBeeEngagement Tempo inteiro

Job Title: Engagement Manager

">Job Description

The Engagement Manager works to establish a deeper partnership with customers by creating a dedicated line of sight to successful architecture and use of the platform to achieve the best value for our customers.

They aim to exceed customer satisfaction expectations throughout the life-cycle, from orchestrating the engagement to delivery and beyond.

Key responsibilities include:

  • Collaborate with sales counterparts and engage early in the sales process to understand customer needs, their business, and how success is defined.
  • Identify opportunities for new services by understanding and addressing potential new use-cases and articulating the business value in upsell or extension of services.
  • Perform as the Engagement Manager in assigned areas with full accountability for meeting/exceeding Professional Services and Training bookings and revenue targets.
Required Skills and Qualifications

We seek candidates with a minimum of 7-10 years of experience running a Professional Services supporting Brazil and other Latam countries.

Candidates should possess excellent customer-facing skills, strong leadership experience, and the ability to enforce good project governance and drive delivery excellence.

Other key qualifications include:

  • Proven track record of successfully implementing solutions based on customer needs.
  • Strong service delivery and program management skills with the ability to synthesize customer success outcomes into well-structured program plans.
Benefits

As an Engagement Manager, you will have access to comprehensive benefits and perks, including travel opportunities and professional development.

About Us

Our company is a leading provider of data and AI solutions. We strive to foster a diverse and inclusive culture and consider all applicants without regard to protected characteristics.

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