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Client Services Representative
2 meses atrás
Walker Lovell is currently recruiting for a Client Services Representative to join a trusted and growing Price Reporting Agency within the commodity space.
This is an excellent opportunity for someone who is committed to providing first-class customer service and supporting clients across a range of products and services.
Responsibilities:
• Provide exceptional service to all clients.
• Communicate with clients through various channels.
• Resolve any client issues that arise.
• Maintain data quality across multiple systems.
• Work closely with internal teams to improve processes such as invoicing, cash collection, cash allocation fulfillment, and access.
• Serve as the first point of contact for internal customers.
Requirements:
• Minimum of 2 years B2B client support experience.
• Strong skills in Salesforce.
• Excellent communication skills, including strong English language skills.
• Experience in problem-solving and troubleshooting.
• Analytical skills.
• Experience with MS Office, Word, Excel, and Jira.
We welcome applications from a diverse range of candidates.
