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Customer Success Partner Senior Advisor
2 meses atrás
**Unlock Business Potential with SAP**
**About the Role**
We are seeking a highly skilled Customer Success Partner Senior Advisor to join our team at SAP. As a key member of our organization, you will play a critical role in driving business growth and customer satisfaction.
**Key Responsibilities**
• Develop and execute strategic plans to retain and expand Enterprise accounts, ensuring continuous communication and support.
• Collaborate with cross-functional teams to deliver exceptional onboarding experiences for new customers.
• Identify opportunities to drive product adoption and increase user base within customer accounts.
• Lead consulting projects with customers to drive business outcomes and growth.
• Translate customer feedback into actionable product requirements.
**Requirements**
• 7+ years of experience in a consulting company with direct customer interaction in IT organizations.
• Proven project management skills and experience with project methods.
• 2+ years of working knowledge with Gainsight or Totango.
• Strong computer science fundamentals and exceptional language skills, including English and Portuguese, with Spanish skills a plus.
**What We Offer**
• A dynamic and inclusive work environment that values diversity and promotes growth.
• Opportunities to work with a global team and contribute to the success of a leading technology company.
• A comprehensive benefits package and flexible working models to support work-life balance.
**SAP's Commitment to Inclusion**
We believe that diversity and inclusion are essential to driving innovation and success. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of background or identity.
