Senior Customer Success Specialist for Global Engagement
2 semanas atrás
We are Sinch, a global leader in mobile engagement. Our technology connects people worldwide, making their lives easier, more enjoyable, and productive.
As Senior Customer Success Specialist for Global Engagement, you will play a key role in helping our customers unlock the full potential of our platform.
We estimate that this position can earn around $80,000 per year based on industry standards and similar roles in Brazil.
Job DescriptionAs Senior Customer Success Specialist for Global Engagement, your primary responsibility will be to ensure that our customers achieve their desired outcomes using our platform.
You will work closely with cross-functional teams to identify customer needs, develop tailored solutions, and provide exceptional support to drive customer satisfaction and retention.
Your expertise will be invaluable in helping us expand our customer base and build long-lasting relationships with our clients.
Requirements and Qualifications- Proven experience in customer success or a related field;
- Excellent communication and problem-solving skills;
- Able to work independently and collaboratively as part of a team;
- Familiarity with mobile engagement technologies and trends;
- Strong analytical and technical skills;
We offer a competitive salary, benefits package, and opportunities for growth and development in a dynamic and innovative company.
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