Guest Service Associate
2 semanas atrás
We are seeking a highly motivated and detail-oriented Guest Service Associate to join our team at Accor Hotels. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring the highest standards of service.
Key Responsibilities:- Attend daily briefings and take on assigned tasks to ensure seamless operations.
- Understand and cater to the needs of our valued guests, including VIPs and room categories.
- Maintain a clean and organized work environment, adhering to our high standards and procedures.
- Report any damage, malfunctions, or lost and found articles to your supervisor in a timely manner.
- Handle guest complaints professionally and efficiently, escalating issues to your supervisor as needed.
- Diploma or degree in Hospitality or a related field.
- Minimum 1 year of experience in laundry or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
Why Join Accor Hotels?
We offer a dynamic and supportive work environment, opportunities for growth and development, and a chance to be part of a global hospitality leader. If you are passionate about delivering exceptional guest experiences and are looking for a challenging and rewarding role, we encourage you to apply.
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