Guest Service Administrative Coordinator

1 semana atrás


São Paulo, São Paulo, Brasil Hilton Worldwide, Inc. Tempo inteiro
Job Description

Hilton is seeking a highly skilled Guest Service Administrative Coordinator to join our team. As a key member of our Guest Services team, you will be responsible for providing exceptional support to our guests and colleagues.

Key Responsibilities
  • Assist the Manager and Guest Services Assistants in administrative and bureaucratic activities.
  • Perform quality control tasks for Guest Services, including Salt and TripAdvisor.
  • Provide direct interaction with guests as needed.
  • Prepare and control internal and external emails.
  • Process requests for chargebacks and unauthorized charges.
  • Execute operational checklists, including tracing, credit limits, and master accounts.
  • Elaborate acknowledgment letters for team members.
  • Organize internal events.
  • Prepare internal and external documents.
  • Promote hotel facilities and attend operational meetings.
  • Maintain inventory of office supplies and prepare monthly requisitions.
  • Assist with training and knowledge sharing with colleagues.
  • Participate in the Blue Energy Committee.
Requirements
  • Good written and verbal communication skills.
  • Attention to detail and ability to work under pressure.
  • Flexibility and commitment to delivering exceptional guest experiences.
  • Fluent in Advanced English.
  • Previous experience in guest service is advantageous.
About Hilton

Hilton is the leading global hospitality company, offering a range of accommodations and services to business and leisure travelers. Our vision is to fill the earth with the light and warmth of hospitality, and we are dedicated to creating remarkable experiences for our guests every day.



  • São Paulo, São Paulo, Brasil Hilton Worldwide, Inc. Tempo inteiro

    Job Title: Guest Service CoordinatorAbout the Role:We are seeking a highly skilled Guest Service Coordinator to join our team at Hilton Worldwide, Inc. As a key member of our front office team, you will be responsible for providing exceptional guest service and supporting the Manager and Guest Services Assistants in their daily activities.Key...


  • São Paulo, São Paulo, Brasil Hilton Sao Paulo Morumbi Tempo inteiro

    A Guest Service Administrative Coordinator is responsible for supporting and assisting the Manager and Guest Services Assistants in administrative and bureaucratic activities.What will I be doing?As the Guest Service Administrative Coordinator, you will be responsible for supporting and assisting the Manager and Guest Services Assistants in administrative...


  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Delano Dubai Housekeeping Coordinator Job DescriptionDelano Dubai is seeking a highly skilled and experienced Housekeeping Coordinator to join our team. As a key member of our housekeeping department, you will play a vital role in ensuring the smooth operation of our hotel's cleanliness and guest satisfaction.Key Responsibilities:Supervise housekeeping...

  • Laundry Service Coordinator

    1 semana atrás


    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Laundry Service CoordinatorAt Accor Hotels, we are seeking a highly organized and detail-oriented Laundry Service Coordinator to join our team. As a key member of our laundry department, you will be responsible for ensuring the smooth operation of our laundry services, providing exceptional customer service, and maintaining a clean and efficient...


  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Delano Dubai Housekeeping Coordinator Job DescriptionDelano Dubai, a luxury lifestyle and leisure hospitality company, is seeking a highly skilled Housekeeping Coordinator to join their team. As a key member of the housekeeping department, you will play a crucial role in ensuring the smooth operation of our hotel's cleanliness and guest satisfaction.Key...

  • Guest Service Agent

    Há 5 dias


    São Paulo, São Paulo, Brasil Hilton Worldwide, Inc. Tempo inteiro

    Job Title: Guest Service AgentAt Hilton Worldwide, Inc., we are seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional guest experiences from check-in to check-out, ensuring a seamless and memorable stay for our valued guests.Key Responsibilities:Provide warm and welcoming...

  • Guest Service Agent

    Há 5 dias


    São Paulo, São Paulo, Brasil Hilton Worldwide, Inc. Tempo inteiro

    Job Title: Guest Service AgentAt Hilton Worldwide, Inc., we are seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional guest experiences from check-in to check-out, ensuring a seamless and memorable stay for our valued guests.Key Responsibilities:Provide warm and welcoming...


  • São Paulo, São Paulo, Brasil Hilton Worldwide, Inc. Tempo inteiro

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Hilton Worldwide, Inc. As a Guest Service Agent, you will be responsible for providing exceptional guest experiences from check-in through check-out, ensuring a seamless and memorable stay for our valued guests.Key ResponsibilitiesProvide exceptional guest service, responding...


  • São Paulo, São Paulo, Brasil Accoravillage Tempo inteiro

    {"title": "Housekeeping Office Coordinator", "description": "Housekeeping Office CoordinatorAccoravillage is seeking a highly organized and detail-oriented individual to join our team as a Housekeeping Office Coordinator. This role is responsible for ensuring the smooth operation of our housekeeping department, providing administrative support to the...


  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job SummaryWe are seeking a highly skilled Guest Service Executive to join our team at Accor Hotels. As a Guest Service Executive, you will be responsible for creating unforgettable experiences for our guests.Key ResponsibilitiesGuest Welcome and Check-in: Provide a warm welcome to guests, register and process check-in for all arrivals, and update guest...


  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Assistant Guest Service ManagerCompany DescriptionAccor Hotels is a global leader in the hospitality industry, and we're looking for a talented Assistant Guest Service Manager to join our team. As a key member of our front office team, you will be responsible for ensuring that all guests receive a warm and memorable welcome.Key...

  • Sales Coordinator

    Há 6 dias


    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Sales CoordinatorWe are seeking a highly skilled and motivated Sales Coordinator to join our team at Accor Hotels. As a Sales Coordinator, you will play a key role in ensuring that our guests receive exceptional service and that our hotel operations run smoothly.Key Responsibilities:Provide Excellent Customer Service: Ensure that all guests...


  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Reservations CoordinatorWe are seeking a highly skilled and organized Reservations Coordinator to join our team at Fairmont Austin. As a key member of our reservations team, you will be responsible for ensuring seamless guest experiences through efficient and effective reservation management.Key Responsibilities:Consistently provide professional,...


  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Reservations CoordinatorAustin's largest luxury property, Fairmont Austin, is seeking a skilled Reservations Coordinator to join our team. As a key member of our reservations team, you will be responsible for consistently delivering exceptional service to our guests while ensuring seamless room reservations and check-in processes.Key...


  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Accommodation Support SpecialistCompany DescriptionAccor Hotels is a global leader in the hospitality industry, offering a unique work environment that values diversity and inclusivity. As an Accommodation Support Specialist, you will be part of a dynamic team that strives to deliver exceptional guest experiences.Primary ResponsibilitiesAttend daily...


  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job DescriptionJob Title: Guest Relations AmbassadorJob Summary:We are seeking a highly skilled and experienced Guest Relations Ambassador to join our team at Accor Hotels. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key...


  • São Paulo, São Paulo, Brasil Accor Brazil Tempo inteiro

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Coordinator to support our finance team in Hyde Ibiza, Ibiza, Spain.Key ResponsibilitiesAssist with daily accounting tasks, including invoice processing and payment tracking.Support in the preparation of monthly and quarterly financial reports.RequirementsStudent experience...

  • Room Attendant

    4 semanas atrás


    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job SummaryWe are seeking a highly motivated and detail-oriented Room Attendant to join our Housekeeping team at Novotel Miami Brickell. As a key member of our hospitality team, you will be responsible for ensuring the highest level of cleanliness and comfort for our guests.Key ResponsibilitiesRespond to guest requests in a timely and professional...

  • Administrative Coordinator

    2 semanas atrás


    São Paulo, São Paulo, Brasil Manar Capital Humano Tempo inteiro

    Administrative OversightAs an Administrative Coordinator at Manar Capital Humano, you will be responsible for supervising administrative staff to ensure tasks such as reception, data entry, filing, and office maintenance are carried out efficiently. This includes coordinating with team members to prioritize tasks, manage workloads, and maintain a productive...

  • Guest Relations Specialist

    3 semanas atrás


    São Paulo, São Paulo, Brasil BRAINY HOTEL CONSULTING LTDA Tempo inteiro

    About UsWe are a hotel consulting company that prides itself on delivering exceptional customer experiences. Our team is dedicated to understanding the unique needs of each hotel and developing customized solutions to meet those needs.Job DescriptionWe are seeking a Guest Relations Specialist to join our team. The successful candidate will be responsible for...