Guest Service Agent
Há 5 dias
At Hilton Worldwide, Inc., we are seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional guest experiences from check-in to check-out, ensuring a seamless and memorable stay for our valued guests.
Key Responsibilities:- Provide warm and welcoming service to guests, responding to their queries and resolving any issues in a timely and efficient manner.
- Ensure a smooth and efficient check-in and check-out process, including handling room assignments, key cards, and other guest requests.
- Maintain a high level of product knowledge, including hotel room categories, room rates, packages, and promotions, to effectively upsell and promote hotel services and facilities.
- Work collaboratively with the Front Office Team to achieve positive outcomes from guest queries and ensure a high level of customer satisfaction.
- Comply with hotel security, fire regulations, and all health and safety legislation, ensuring a safe and secure environment for guests and colleagues.
- Previous experience in a customer-focused industry, with a proven track record of delivering exceptional customer service.
- Positive attitude, good communication skills, and a commitment to delivering a high level of customer satisfaction.
- Excellent grooming standards, with a professional manner and an emphasis on hospitality and guest service.
- Calm, efficient, and organized, with great attention to detail and the ability to multi-task while maintaining a positive attitude.
- Ability to work on your own and as part of a team, with a competent level of IT proficiency.
As a Guest Service Agent with Hilton Worldwide, Inc., you will have the opportunity to work with a global hospitality company that is dedicated to providing exceptional guest experiences. You will be part of a dynamic team that is passionate about delivering outstanding customer service and creating memorable experiences for our guests.
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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Guest Service Agent
Há 5 dias
São Paulo, São Paulo, Brasil Hilton Worldwide, Inc. Tempo inteiroJob Title: Guest Service AgentAt Hilton Worldwide, Inc., we are seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional guest experiences from check-in to check-out, ensuring a seamless and memorable stay for our valued guests.Key Responsibilities:Provide warm and welcoming...
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Guest Service Representative
1 semana atrás
São Paulo, São Paulo, Brasil Hilton Worldwide, Inc. Tempo inteiroJob SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Hilton Worldwide, Inc. As a Guest Service Agent, you will be responsible for providing exceptional guest experiences from check-in through check-out, ensuring a seamless and memorable stay for our valued guests.Key ResponsibilitiesProvide exceptional guest service, responding...
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Guest Service Coordinator
Há 5 dias
São Paulo, São Paulo, Brasil Hilton Worldwide, Inc. Tempo inteiroJob Title: Guest Service CoordinatorAbout the Role:We are seeking a highly skilled Guest Service Coordinator to join our team at Hilton Worldwide, Inc. As a key member of our front office team, you will be responsible for providing exceptional guest service and supporting the Manager and Guest Services Assistants in their daily activities.Key...
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Guest Service Ambassador
Há 1 mês
São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiroJob SummaryWe are seeking a highly skilled Guest Service Executive to join our team at Accor Hotels. As a Guest Service Executive, you will be responsible for creating unforgettable experiences for our guests.Key ResponsibilitiesGuest Welcome and Check-in: Provide a warm welcome to guests, register and process check-in for all arrivals, and update guest...
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Assistant Guest Service Manager
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São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiroJob Title: Assistant Guest Service ManagerCompany DescriptionAccor Hotels is a global leader in the hospitality industry, and we're looking for a talented Assistant Guest Service Manager to join our team. As a key member of our front office team, you will be responsible for ensuring that all guests receive a warm and memorable welcome.Key...
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Guest Service Administrative Coordinator
1 semana atrás
São Paulo, São Paulo, Brasil Hilton Worldwide, Inc. Tempo inteiroJob DescriptionHilton is seeking a highly skilled Guest Service Administrative Coordinator to join our team. As a key member of our Guest Services team, you will be responsible for providing exceptional support to our guests and colleagues.Key ResponsibilitiesAssist the Manager and Guest Services Assistants in administrative and bureaucratic...
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Guest Service Ambassador
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São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiroUnlock Your Potential with Accor HotelsAt Accor Hotels, we're committed to helping you reach your full potential. Our hotel is a world of opportunity, where you can learn something new every day and pursue your passion with support from our experienced team.A Career that Lets Your Passion ShineAs a Guest Service Agent, you'll be the first point of contact...
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São Paulo, São Paulo, Brasil Hilton Sao Paulo Morumbi Tempo inteiroA Guest Service Administrative Coordinator is responsible for supporting and assisting the Manager and Guest Services Assistants in administrative and bureaucratic activities.What will I be doing?As the Guest Service Administrative Coordinator, you will be responsible for supporting and assisting the Manager and Guest Services Assistants in administrative...
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Guest Service Associate
1 dia atrás
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Guest Relations Ambassador
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São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiroJob DescriptionJob Title: Guest Relations AmbassadorJob Summary:We are seeking a highly skilled and experienced Guest Relations Ambassador to join our team at Accor Hotels. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key...
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Room Attendant
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São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiroJob SummaryWe are seeking a highly motivated and detail-oriented Room Attendant to join our Housekeeping team at Novotel Miami Brickell. As a key member of our hospitality team, you will be responsible for ensuring the highest level of cleanliness and comfort for our guests.Key ResponsibilitiesRespond to guest requests in a timely and professional...
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Guest Relations Specialist
3 semanas atrás
São Paulo, São Paulo, Brasil BRAINY HOTEL CONSULTING LTDA Tempo inteiroAbout UsWe are a hotel consulting company that prides itself on delivering exceptional customer experiences. Our team is dedicated to understanding the unique needs of each hotel and developing customized solutions to meet those needs.Job DescriptionWe are seeking a Guest Relations Specialist to join our team. The successful candidate will be responsible for...
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Guest Relations Manager
Há 22 horas
São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiroJoin Our Team as a Guest Relations ManagerAt Accor Hotels, we're committed to delivering exceptional guest experiences. As a Guest Relations Manager, you'll play a key role in leading our Front Office team to provide personalized service and memorable moments for our guests.Key Responsibilities:Lead and support Front Office departments, ensuring adherence to...
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Guest Experience Associate
Há 3 dias
São Paulo, São Paulo, Brasil Marriott International Tempo inteiroJob SummaryWe're seeking a skilled Guest Experience Expert to deliver exceptional service to our guests. As a key member of our team, you'll be responsible for creating memorable experiences through a wide range of services, from processing operational needs to addressing guest requests.Key ResponsibilitiesProvide personalized service to guests, ensuring...
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Guest Relations Specialist
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São Paulo, São Paulo, Brasil Trul Hoteis Tempo inteiroJob Title: Guest RelationsAbout Us:At Trul Hoteis, we pride ourselves on delivering exceptional experiences to our guests. Our hotels are unique, and we strive to understand what makes each one special. That's why we've implemented the concept of Customization Hoteleira, which means tailoring our services to meet the needs of each guest. Our team is...
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Guest Experience Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro{"Job Title": "Assistant Guest Experience Manager", "Job Description": "Accor Hotels: A Leader in HospitalityWe are a worldwide leader in the hospitality industry, welcoming individuals from diverse backgrounds and cultures. Our mission is to provide exceptional guest experiences, making every stay unforgettable.Key Responsibilities:Mobilize hotel managers...
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São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiroAbout Accor HotelsWe're a global leader in hospitality, welcoming individuals from diverse backgrounds and fostering a culture of inclusivity. Our mission is to empower our employees to grow and learn every day, ensuring that work brings purpose to their lives. We're committed to exploring new possibilities and pushing the boundaries of hospitality.Job...
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São Paulo, São Paulo, Brasil Marriott International Tempo inteiroJob SummaryWe are seeking a skilled Guest Environment Expert to join our team at Marriott International. As a key member of our housekeeping team, you will be responsible for maintaining the appearance and cleanliness of our hotel, ensuring a memorable and unique experience for our guests.Key Responsibilities:Maintain the cleanliness and organization of...
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