Senior Project Manager

3 semanas atrás


Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro


Are you ready to take on a new challenge in a dynamic and forward-thinking organization? We are seeking a Senior Program Manager for Amazon to enhance various aspects of our operations, including Fulfillment, Seller Experience, and Seller Performance.

At Amazon, our mission is to be the most customer-centric company on Earth, where customers can find and discover virtually anything they wish to purchase online.

With over 2 million sellers across 10 countries, we offer an extensive range of products for sale on our platform.

Sellers play a vital role in our ecosystem, helping us achieve our vision of providing the largest selection and the most competitive prices.


We are looking for a skilled Program Manager to focus on the Fulfillment by Amazon (FBA) Seller Fulfillment Experience.

This role will serve as a crucial link between product and business teams in Brazil.

Key Responsibilities:
1) Gather feedback from sellers through various channels, identifying pain points and opportunities, assessing impact, and prioritizing issues.


2) Identify Trustbusters and develop business cases with proposed solutions (both product and programmatic), fostering collaborative relationships with stakeholders (Product, Sales, Operations, Transportation, Legal).

3) Lead Go-to-Market strategies for all product launches, coordinating with stakeholders, creating timelines, addressing obstacles, and formulating adoption strategies.

4) Collaborate with various teams to drive strategic operational initiatives that positively impact our sellers.

5) Monitor performance against key metrics, facilitate programmatic input, and ensure accountability for both strategic and tactical initiatives.


Amazon is committed to equal opportunity employment and welcomes qualified individuals regardless of gender, race, sexual orientation, religion, nationality, age, or disability.

Essential Qualifications:

  • 5+ years of experience in program or project management
  • Proficient in utilizing data and metrics to identify and drive improvements
  • Experience in owning program strategy, overseeing end-to-end delivery, and communicating outcomes to senior leadership
Preferred Qualifications:

  • 2+ years of experience in driving process improvements
  • Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design, or a related field

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