External Fulfillment Project Manager

1 semana atrás


Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro
About the Role

Amazon Servicos de Varejo do Brasil Ltda. is seeking a highly skilled Project Manager to lead the External Fulfillment (EF) Operations team. As a key member of our organization, you will be responsible for managing multiple projects simultaneously, conducting root cause analysis, and proposing solutions to drive business growth and improve customer experience.

Key Responsibilities
  • Manage multiple projects simultaneously, ensuring timely completion and delivery of results.
  • Conduct root cause analysis to identify pain points and propose solutions to improve EF operations.
  • Collaborate cross-functionally with teams across Operations, Finance, Supply Chain, Business, Transportation, and Product to drive projects and initiatives.
  • Liaise with stakeholders to drive projects, anticipate bottlenecks, and provide escalation management.
  • Conduct deep-dive analyses of EF operations pain points and work with product teams to scope and implement short- and long-term technical solutions.
  • Manage weekly project status meetings and leverage project management tools to track initiatives.
  • Submit weekly, monthly, and quarterly managerial reports detailing key program and project updates.
Requirements
  • Bachelor's degree in a relevant field.
  • Program or project management experience, preferably in a logistics or supply chain environment.
  • Experience working cross-functionally with tech and non-tech teams.
  • Defining and implementing process improvement initiatives using data and metrics experience.
  • Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL.
  • Fluent in Portuguese and Advanced English.
Preferred Qualifications
  • Experience driving end-to-end delivery and communicating results to senior leadership.
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
  • Experience building processes, project management, and schedules.


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