Analista Customer Experience

Resumo: Irá atuar na criação, desenvolvimento e manutenção diária dos KPI'S Operacionais e Qualitativos de Customer Experience, com suporte do gestor da área.Responsabilidades:Criar, desenvolver e atualizar os indicadores pertinentes a operação de Customer Experience (performance do provedor Call Center com os indicadores de Qualidade e operacionais...

Our team's mission is to look around corners for innovations meaningful for Amazon customers. We obsess over ideas, activities, and trends that could be differentiating for customers. We bring those ideas to teams across Amazon to ideate and invent.Amazon is looking for an experienced, talented and detail oriented individual to join our Customer Experience...

Amazon Web Services (AWS) is seeking a Sr. Manager for the Customer Solutions Management team. Customer Solutions Managers or CSMs engage directly with customers and help them realize the strategic and economic benefits of cloud adoption. A CSM has deep understanding of customer's strategic priorities and business objectives. Works with key stakeholders to...

Job Title: Workplace Experience Coordinator Zendesk is seeking a highly organized and detail-focused individual to join our team as a Workplace Experience Coordinator. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our office spaces and providing exceptional customer service to our employees and...

Tasks The Customer Loyalty Specialist plays a crucial role in ensuring our customers are satisfied and their interactions with our brand are seamless and positive. Responsibilities include managing system administration tasks such as dealer improvement, training, and support. Additionally, this role involves conducting CPM-related customer loyalty...

Key Responsibilities:Manage incoming inquiries via phone, live chat, or email from customers.Address customer questions and concerns with professionalism and care.Gain a thorough understanding of the company's offerings to effectively communicate with clients.Conduct market analysis to uncover potential sales opportunities and assess client...

Key Responsibilities:Manage incoming inquiries through phone calls, live chat, or email communications.Address customer questions and concerns with professionalism and care.Gain a thorough understanding of the company's offerings and effectively communicate them to clients.Conduct market analysis to uncover potential sales opportunities and assess client...

Role OverviewAs a Customer Support Analyst at Thermo Fisher Scientific, you will play a pivotal role in delivering exceptional customer service and support, ensuring our clients' satisfaction is always prioritized.Key Responsibilities:Deliver outstanding customer service to enhance client satisfaction.Support the service technicians by managing...

About Us Solera stands as a prominent entity in the realm of risk and asset management data and software solutions. We empower businesses within the automotive and insurance sectors by providing reliable solutions that uphold the highest standards of data privacy, security, and integrity. Our offerings facilitate connectivity throughout the vehicle and...

Client Reporting Specialist The Client Reporting Specialist is responsible for supporting the Client Services Manager or Account Manager in the development of customer reports, ensuring that contractual obligations are fulfilled and reports are generated promptly in line with established criteria. This role is dedicated to providing outstanding customer...

Client Reporting Specialist The Client Reporting Specialist is responsible for supporting the Client Services Manager or Account Manager in the development of customer reports to ensure compliance with contract obligations and timely delivery of reports that meet established standards. This role is dedicated to providing outstanding customer experiences...

Client Reporting Specialist The Client Reporting Specialist plays a vital role in supporting the Client Services Manager or Account Manager by generating customer reports that ensure contractual obligations are fulfilled and reports are delivered promptly and in line with established criteria. This position is dedicated to providing outstanding customer...

Position Overview:As a key player in the Customer Experience and Business Trends division, your primary focus will be to explore innovative solutions that enhance the experience of Amazon customers. Your role will involve identifying trends and opportunities that can set Amazon apart in the marketplace.Role Responsibilities:Your responsibilities will...

Company OverviewDocuSign is at the forefront of transforming agreements into actionable solutions. With over 1.5 million clients and more than a billion users across 180 countries, our platform streamlines business processes and enhances everyday life. By leveraging intelligent agreement management, we unlock critical business data previously confined within...

About MozperMozper is a financial solution designed for children and their parents in Latin America, offering a debit card and an accompanying app. This innovative platform allows parents to manage allowances and set spending guidelines, ensuring children learn to navigate financial responsibilities in a digital age.Location: São Paulo (Itaim Bibi), Brazil....

Welcome to CloudWalk: At CloudWalk, we are proud to be one of the fastest growing fintech companies globally. With a strong team and a robust customer base, we are redefining the landscape of financial technology.Your Role: As a vital member of our support team, you will serve as the primary contact for our customers, addressing their inquiries and resolving...

Job DescriptionYou are an experienced and organized multi-tasker who thrives in a busy, energetic workplace environment. Above all, you love helping others and are willing to pitch in whenever and wherever you are needed. You're flexible, can readily adapt to any situation, and are excited to roll up your sleeves and be an integral part of a dynamic...

About Us Solera stands as a premier authority in risk and asset management data and software solutions, enabling organizations within the automotive and insurance sectors to utilize reliable solutions that comply with the highest standards of data privacy, security, and integrity. Our offerings facilitate connectivity throughout the vehicle and property...

As a Technical Customer Success Specialist, your primary responsibility will be to cultivate and sustain post-sales relationships and technical strategies with key clients at Dynatrace. You will primarily engage with Enterprise & Strategic clients, ensuring their successful implementation and utilization of Dynatrace solutions.Clients view Customer Success...

About MozperMozper is a financial solution tailored for children and their parents in Latin America, featuring a debit card and an app that empowers families to manage allowances and spending effectively. This innovative platform not only helps parents set spending limits but also enables them to assign chores and track savings goals, fostering a practical...