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Guest Service Administrative Coordinator

2 meses atrás

São Paulo, São Paulo, Brasil Hilton Worldwide, Inc. Tempo inteiro
Job Summary

We are seeking a highly organized and detail-oriented Guest Service Administrative Coordinator to join our team at Hilton Worldwide, Inc. As a key member of our Guest Services department, you will be responsible for providing administrative support to our Manager and Guest Services Assistants.

Key Responsibilities
  • Assist in the preparation and control of internal and external correspondence
  • Process and manage requests for chargebacks and unauthorized charges
  • Execute operational checklists and maintain accurate records
  • Prepare and distribute internal and external documents
  • Attend operational meetings and contribute to team discussions
  • Maintain inventory of office supplies and prepare requisitions
  • Participate in training sessions and share knowledge with colleagues
Requirements
  • Excellent written and verbal communication skills
  • Ability to work under pressure and meet deadlines
  • Flexibility and adaptability in a fast-paced environment
  • Commitment to providing exceptional guest experiences
Preferred Qualifications
  • Fluent in Advanced English
  • Previous experience in guest service or a related field
About Hilton Worldwide, Inc.

Hilton Worldwide, Inc. is a leading global hospitality company that operates a portfolio of 18 world-class brands. Our mission is to be the most hospitable company in the world, and we are committed to delivering exceptional guest experiences across all of our properties.